We are very proud to announce that Maid to Clean has been honoured with the prestigious Small Business Champion Award for 2023. This award provides recognition for business excellence and achievement in the cleaning category and highlights a company’s unwavering dedication, innovation and resilience during challenging times. Over the past two years, Maid to Clean has faced numerous obstacles and is proud to have emerged stronger than ever.
The Winning Formula – Factors Behind Maid To Clean’s Success
We take immense pride in highlighting the pivotal factors that have propelled us towards receiving this prestigious Australian Small Business Champion Award. We’ll explore the story of Maid to Clean’s success and the factors that led us to a win including:
Unwavering Support for Charity
One of the leading factors to our success of the Small Business Champion Award was attributed to our steadfast dedication to the Make a Difference charity. Despite the immense financial challenges faced during the COVID pandemic, we never wavered in our commitment to supporting those most in need. Over the last two years, it has been a true privilege for Maid to Clean to give back to those who need it most in the community and provide over 60,000 meals.
Resilience & Revival amidst COVID-19 Challenges
Maid to Clean’s story of resilience and growth during the past two years is nothing short of inspiring. Despite a significant drop in revenue during the 263 days of lockdown in Melbourne, the company has made a dramatic recovery. Between April 2022 and December 2022, Maid to Clean tripled its team size and saw a similar recovery in its revenue. This incredible turnaround is attributed to the company’s investment in recruitment processes, incentives, and the unwavering determination of the team during a very difficult period for lots of business’ in Melbourne.
Over 1000 Five-Star Reviews on Google
Maid to Clean has consistently maintained a stellar reputation, evidenced by its impressive online presence. With over 1000 five-star reviews on Google, our dedication to customer satisfaction and high-quality service second to none. We’re extremely proud of this achievement, which truly is a testament to the hard work and professionalism that the whole team at Maid to Clean carries to every job.
Industry Recognition and Authoritative Presence
Maid to Clean’s rapid and accurate COVID-19 policy and information updates have garnered praise and recognition from customers, cleaning teams, and other businesses alike. Our COVID-19 page became the top-ranked page on Google for “COVID-19 Cleaning” during 2020-2021, solidifying Maid to Clean as an authoritative source of information within the industry.
Exceptionally Recommended Services
The quality of Maid to Clean’s services has not gone unnoticed. Our cleaning team have been approached by numerous NDIS, Aged Care, and support workers purely through word-of-mouth recommendations. The fact that 87% of Maid to Clean’s revenue is generated through regular cleaning services further emphasises the premium quality of the services provided.
Staff Training, Motivation, and Satisfaction
Our success can also be attributed to its well-trained and motivated staff. Maid to Clean invests in cleaning workshops, on-the-job training, and generous incentives for both cleaning and office staff. An anonymous staff satisfaction survey in 2022 revealed a 90% satisfaction rate, reflecting the positive work environment fostered by Maid to Clean.
Maid to Clean is deeply committed to environmental sustainability. We absolutely champion green cleaning supplies and have recently introduced a “public transport cleaning team” initiative, reducing its carbon footprint. Additionally, Maid to Clean has implemented a flexible work-from-home environment for office staff, further minimising environmental impact.
Vision and Future Goals
Maid to Clean’s mission is to become Melbourne’s most respected cleaning business by consistently providing premium level services. We aim to build a thriving business that creates win-win scenarios for customers and team members alike. In the short term, Maid to Clean plans to stabilise its revenue and fundamentals, with a projected annual growth of 20-30% for the next 2-3 years. This growth will allow for more opportunities to reinvest in the business and further build the team, nurturing the company’s reputation as the most in-demand cleaning business in Melbourne.
An Achievement of Setback to Success
Maid to Clean’s remarkable journey over the past two years has culminated in the well-deserved Small Business Champion Award for the Cleaning Industry category. Despite facing numerous challenges, Maid to Clean has proven its resilience and dedication to excellence. As the business continues to grow and thrive, its commitment to providing premium cleaning services across melbourne, supporting its team members, and making a positive impact on the community and environment remains at the forefront of its mission.
The future looks bright for Maid to Clean, and our recent recognition with the Small Business Champion Award is a testament to the hard work and perseverance of the entire team.